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Privacy Policy

A legal disclaimer

 

1. Introduction

Welcome to Luxori (“we,” “our,” “us”), a brand operated by Smartlogix General Trading F.Z.E.

 

Privacy Policy - the basics

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

What to include in the Privacy Policy

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

When you make a purchase or create an account, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party payment providers)

  • Account login credentials

2.2 Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Manage your account

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Send promotional emails (only if you opt in)

  • Prevent fraud and enhance security

4. Payment Information

We do not store full credit/debit card details. Payments are processed securely through certified third-party payment gateways that comply with applicable security standards.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Remember your preferences

  • Improve marketing efforts

You may disable cookies in your browser settings; however, some features of the website may not function properly.

6. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

  • Payment processors

  • Shipping and logistics providers

  • IT and hosting service providers

  • Government authorities if required by law

All third parties are required to maintain the confidentiality and security of your information.

7. Data Security

Smartlogix General Trading F.Z.E implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Withdraw consent for marketing communications

To exercise your rights, please contact us at:
📧 [Insert Contact Email]

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions about this Privacy Policy, please contact:

Smartlogix General Trading F.Z.E
Brand: Luxori
Email: Iinfo@luxori.store

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